While today's digitally savvy consumers have been quick to embrace online shopping trends in general, most of these shoppers still prefer doing business with brands that have physical locations. Brick and mortar locations sacrifice the convenience of online shopping to offer customers the ability to...
With the holiday shopping season seemingly starting earlier each year, retailers are about to see the heaviest foot traffic in their stores since pre-pandemic. Generally speaking, in-store transactions generate a higher ticket than online orders. Therefore, creating a stellar customer experience is crucial to a...
Even before the COVID-19 pandemic, emerging technologies and changes in consumer behaviors were leading to a rise in online ordering. The introduction of lockdowns and stay-at-home orders only accelerated this trend, especially in the restaurant business. This led to companies scrambling for solutions to keep...
The Fast Lane to Online Ordering With a public health crisis rocking our economy and our lives, the retail and restaurant industries have no choice but to evolve their brick and mortar business models for both public safety and their own survival. Without the ability...
Most people know that money isn’t clean, but they also forget that their credit cards passes through just as many hands as the bills and coins in their wallet. Likewise, the many touchpoints on a terminal—such as inserting a card, entering a PIN, and signing—heighten...