Due to policy changes, we are not able to provide TIDS via email. All firmware updates must be done over the phone with a Technical Support Analyst. Please see the attached memo. You may call our support line at 877-859-0099 option 4 for further assistance.
Complete the File Build Request Form PAX will provide you electronically along with the VAR Sheet, which can be obtained from the Processor, to [email protected]. The File Build Request Form is also available for download here.
File Build: $45 fee per terminal
File Change/Amendment: $30 fee per terminal
POS Supply – possupply.com 888-431-5800 (APP ON PAXSTORE)