Support - PAX Technology Inc.
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Support

PAX Peace of Mind

Support Hours

 

Monday – Friday: 9am – 1am ET

Saturday: 9am – 5pm ET

Please feel free to contact PAX technical support at (877) 859-0099 or via email at support@pax.us.

Giving you all the resources you need

VIDEO TUTORIALS

Become a PAX Expert in minutes through our tutorial videos.

 

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KBase

PAX Knowledge Base

Log In or Sign Up as a new user to access our Troubleshooting Knowledge Base.

 

Go to Knowledge Base

Get answers quickly

Get answers to some of the most commonly asked questions here.

 

FAQs

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PAX Developer Portal

A technical community and support center for developers.

 

Go to Developer Portal

95% customer satisfaction from 199 surveys in April!

  • "Very good advice! They listened to what I was saying and gave me fantastic advice!"

  • "Provided quick response in handling my issue. Thank you!"

  • "The representative was friendly and answered my question quickly and professionally."

  • "Awesome customer service and very polite and well-trained in this area of need. Above expectation."

  • "The agent always goes above and beyond. Best service every time."

  • "He is the best rep I've spoken to at any company. He is always consistent, friendly, easy to understand and fast."

  • "Great job listening and discovering the core issues. Then finding a solution to those issues. Your help was greatly appreciated."

  • "He was very knowledgeable and helpful. He gave me very clear instructions on how to address my issue. Thank you."

  • “The agent was impeccable, friendly, and kind. Bump this employee to management and hire more people like him!"

UNPARALLELED SUPPORT

We provide unparalleled technical support, configuration assistance and training, supporting both hardware and software. Our dedicated team of experts are available 24 hours a day, 6 days a week to serve you.

WHAT MAKES US DIFFERENT?

We consider technical support and training a top priority at PAX. Easy integration is not possible without proven experts and trainers ready to assist, and we recognize how important that is to our customer. Our dedicated attention to your needs means delivering an invaluable service to support our customers’ overall and long-term success.

  • Contact Us

  • We’re available to talk via phone, email, or chat 24 hours a day, 6 days a week (Monday-Saturday).

  • FAQs

  • Get answers to the most common questions here!

    • How do I enable Apple Pay/Contactless?
    • What’s the warranty on PAX Products?
    • How do I charge my A920?