PAX Technology Inc. | Support
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Support

PAX Peace of Mind

Support Hours

 

Monday – Friday: 9am – 1am ET

Saturday: 9am – 5pm ET

Please feel free to contact PAX technical support at (877) 859-0099 or via email at support@pax.us.

Giving you all the resources you need

VIDEO TUTORIALS

Become a PAX Expert in minutes through our tutorial videos.

 

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KBase

PAX Knowledge Base

Log In or Sign Up as a new user to access our Troubleshooting Knowledge Base.

 

Go to Knowledge Base

Get answers quickly

Get answers to some of the most commonly asked questions here.

 

FAQs

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PAX Developer Portal

A technical community and support center for developers.

 

Go to Developer Portal

96% Customer Satisfaction from 151 surveys in August!

  • "SHE'S AMAZING!!! GIVE HER A RAISE ALREADY SHE'S AMAZING!!!"

  • "The agent was able to explain what was wrong with the terminal. Really good tech support."

  • "The agent was extremely helpful. He listened to our issue, asked good questions, researched options, and presented a solution. Definitely an asset to your team."

  • "The agent was very thorough and tried every option possible troubleshooting the process through the internet. She was very patient and kind. Also, provided the notes via email along with a ticket number. In my opinion that is what makes excellent customer service."

  • "Great Job! Customer service solved my problem and stayed online until the Issue was resolved. Really happy with the service. Thank you"

  • "Very helpful rep. She did not mind walking me step by step through the download. Very polite and intelligent."

  • "Polite towards the customers very helpful and willing to help"

  • "Very helpful and positive! Thank you!"

  • "Excellent help. Very helpful approach. Very patient while going through the whole process. Deserves the best in life. Thank you."

UNPARALLELED SUPPORT

We provide unparalleled technical support, configuration assistance and training, supporting both hardware and software. Our dedicated team of experts are available 24 hours a day, 6 days a week to serve you.

WHAT MAKES US DIFFERENT?

We consider technical support and training a top priority at PAX. Easy integration is not possible without proven experts and trainers ready to assist, and we recognize how important that is to our customer. Our dedicated attention to your needs means delivering an invaluable service to support our customers’ overall and long-term success.

  • Contact Us

  • We’re available to talk via phone, email, or chat 24 hours a day, 6 days a week (Monday-Saturday).

  • FAQs

  • Get answers to the most common questions here!

    • How do I enable Apple Pay/Contactless?
    • What’s the warranty on PAX Products?
    • How do I charge my A920?