PAX Technology Inc. | Support
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Support

PAX Peace of Mind

Support Hours

 

Monday – Friday: 9am – 1am ET

Saturday: 9am – 5pm ET

Please feel free to contact PAX technical support at (877) 859-0099 or via email at support@pax.us.

Giving you all the resources you need

VIDEO TUTORIALS

Become a PAX Expert in minutes through our tutorial videos.

 

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KBase

PAX Knowledge Base

Log In or Sign Up as a new user to access our Troubleshooting Knowledge Base.

 

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Get answers quickly

Get answers to some of the most commonly asked questions here.

 

FAQs

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PAX Developer Portal

A technical community and support center for developers.

 

Go to Developer Portal

98% customer satisfaction from 168 surveys in September!

  • "The Pax team is always helpful! Outstanding customer service!"

  • "The agent provided excellent service and taught a 21 year Tech Rep some new info."

  • "This rep did a great job of figuring out the issue, and even called back when the call was disconnected."

  • "Very knowledgeable in her field and quick with answers. Awesome customer service!"

  • "What a wonderful team. Appreciate the fast response. Thanks all!"

  • "He quickly and accurately pinpointed what the problem was, and helped us to solve the problem step by step, so it was perfectly resolved. His voice was very clear and the direction he gave was easy to understand and kind. It was the most perfect of all the pax tech support teams I've talked to so far. Thank you!"

  • "The agent is super helpful, really friendly, and extremely patient! I'd give her a raise if I could."

  • "Thank you so much for everything, you are an amazing person with a big heart! I hope your boss gives you a raise because your amazing attitude and your knowledge. My pleasure meeting you and always working with you:"

  • "Thank you for assisting me with the call it was greatly appreciated. Awesome Job!!!"

UNPARALLELED SUPPORT

We provide unparalleled technical support, configuration assistance and training, supporting both hardware and software. Our dedicated team of experts are available 24 hours a day, 6 days a week to serve you.

WHAT MAKES US DIFFERENT?

We consider technical support and training a top priority at PAX. Easy integration is not possible without proven experts and trainers ready to assist, and we recognize how important that is to our customer. Our dedicated attention to your needs means delivering an invaluable service to support our customers’ overall and long-term success.

  • Contact Us

  • We’re available to talk via phone, email, or chat 24 hours a day, 6 days a week (Monday-Saturday).

  • FAQs

  • Get answers to the most common questions here!

    • How do I enable Apple Pay/Contactless?
    • What’s the warranty on PAX Products?
    • How do I charge my A920?