Support

Video tutorials

Walk yourself through common issues with our video tutorial library.

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FAQ

Get answers to our customers’ most commonly asked questions.

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PAX Knowledge Base

Dive into our knowledge base articles for quick insight and support.

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Developer Portal

Get technical support from our developer support community.

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Documents

View all available documents for our products and solutions.

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End-of-Life Notices

See which products and applications are retiring and find replacements.

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ABOUT PAX SUPPORT

We’re passionate about providing top-notch customer service to our distributors and customers. With phone and email support, our dedicated team is standing by to help ensure your issues are addressed swiftly.

95% Customer Satisfaction from 155 surveys in July

5 stars for the excellent customer service. Thank you!
PAX customer service rocks as usual!
Very nice agent. From one agent to another, very accommodating.
The agent was such a great help, always replies fast and works with a purpose! 10/10
The agent was very helpful and detailed in his explanations and instructions. Thank you!
AS ALWAYS EXCEPTIONAL CUSTOMER SERVICE!!!! THANK YOU.
Excellent service. very professional and patient. easy to talk to. 5 stars!!! Thank you.
Amazing customer service, knowledgeable and helpful!
Fantastic. Couldn’t ask for more.

RMA Support

Check on your warranty status or request a Return Material Authorization (RMA) repair.
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RMA PORTAL

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