Support - PAX Technology Inc.
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Support

PAX Peace of Mind

Support Hours

 

Monday – Friday: 9am – 1am ET

Saturday: 9am – 5pm ET

Please feel free to contact PAX technical support at (877) 859-0099 or via email at support@pax.us.

Giving you all the resources you need

VIDEO TUTORIALS

Become a PAX Expert in minutes through our tutorial videos.

 

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KBase

PAX Knowledge Base

Log In or Sign Up as a new user to access our Troubleshooting Knowledge Base.

 

Go to Knowledge Base

Get answers quickly

Get answers to some of the most commonly asked questions here.

 

FAQs

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PAX Developer Portal

A technical community and support center for developers.

 

Go to Developer Portal

94% customer satisfaction from 231 surveys in September!

  • "She explained it very calmly and kindly and it worked out well."

  • "Very knowledgeable and personable."

  • "Very nice agent. From one agent to another, very accommodating."

  • "She is very competent on terminal support and was able to provide the information I needed quickly!"

  • "The person who helped me was thorough, meticulous, non-judgmental and helpful. Good experience."

  • "I think I spoke to him more than once in the past and he always solves the issue! Professional and friendly! Keep it up!"

  • "Everything is okay he is a great agent who explains and fixes the problem really quickly."

  • "The agent was a pleasure to speak with. He clearly explained how to resolve my issue and followed up with a detailed email for my future reference."

  • "He was EXCELLENT!!!! :)"

UNPARALLELED SUPPORT

We provide unparalleled technical support, configuration assistance and training, supporting both hardware and software. Our dedicated team of experts are available 24 hours a day, 6 days a week to serve you.

WHAT MAKES US DIFFERENT?

We consider technical support and training a top priority at PAX. Easy integration is not possible without proven experts and trainers ready to assist, and we recognize how important that is to our customer. Our dedicated attention to your needs means delivering an invaluable service to support our customers’ overall and long-term success.

  • Contact Us

  • We’re available to talk via phone, email, or chat 24 hours a day, 6 days a week (Monday-Saturday).

  • FAQs

  • Get answers to the most common questions here!

    • How do I enable Apple Pay/Contactless?
    • What’s the warranty on PAX Products?
    • How do I charge my A920?