Clean and Convenient without the Cost
Studies have shown that customers prefer to directly order from the merchant, and ROOM allows merchants to brand their own online ordering platform.
Merchants have greater control over their own resources when it comes to ordering, paying, and delivering with ROOM–without paying the exorbitant fees.
QUICK AND EASY
ROOM works easily with the merchants’ existing systems, so there is no disruption when integrating ROOM and continuing business.
CLEANER & SAFER
ROOM ensures clean, safe, and contactless payments, the ability to pay in advance, and the contactless-enabled terminals that come with the solution.
WE KEEP YOU IN THE DRIVER SEAT
Merchants can keep their business going better than ever with newer and easier ways to reach their customers. PAX provides the hardware needed, easy integration with existing systems, as well as the marketing and technical support to have a successfully running order and delivery platform.
ORDER FROM WHEREVER YOU ARE
Monitor devices and alert device administrators when devices are reaching predefined conditions. Proactively address mobile device and application issues before they become a bigger problem.
FULLY INTEGRATED WITH PAX SMART DEVICES
ROOM comes fully integrated on several terminals and is already certified with major payment providers. Orders placed online appear directly on the ROOM Terminal app that is available on the PAXSTORE, making it easy to manage all your orders in one device.
ROOM Integrated Terminals,
- ASeries: A60, A77, A920, A920Pro
- Aries Series: Aries6, Aries8
- ESeries: E500, E600, E700, E800
MERCHANT AND CONSUMER-FOCUSED
Merchants and consumers enjoy the benefits of all-in-one automated ordering. Orders placed come directly to the payment terminals, and consumers get direct notifications when their order has been received and is ready for delivery/pick-up.
What is ROOM?
ROOM is PAX Technology’s Restaurant/Retail Online Ordering Management solution. It’s an all-in-one solution that provides seamless e-commerce and card-present integrations.
Is ROOM a full point of sale (POS) Solution?
No, ROOM offers a simple to use platform to manage online retail/restaurant orders with basic point of sale (POS) functionality.
Do I have to use an e-commerce gateway?
Yes, ROOM is compatible with Authorize.net and CardPointe (CardConnect).
Can the merchant process an in-store payment using the ROOM app?
Yes, ROOM integrates to the payment application of your choice to process in-person payments.
Do I have to use both pick-up and delivery options with ROOM?
No, ROOM is flexible. Only use the features the merchant desires.
How do I contact ROOM support?
You can email [email protected] or contact technical support at 877-859-0099.
Can the ROOM App be used on a Non-PAX Terminal?
No, the ROOM solution is designed to work with PAX Android Terminals.
Can the consumer online ordering site be connected to an existing website or domain?
Is ROOM accessible to consumers through the Android Google Play Store or iOS App Store?
No, currently consumers must order through the Online Ordering site using a mobile device or a computer.