Cutting-Edge Voice AI Technology Empowers QSRs With Faster, Smarter Drive-Thru Ordering
JACKSONVILLE, Fla. May 14, 2025
PAX Technology, Inc., a global leader in payment solutions, is pleased to announce the launch of its AI Voice Drive-Thru Solution, an advanced extension of the recently unveiled AI Voice Ordering Solution (VOS), now tailored specifically for the demands of enterprise quick-service restaurants (QSRs).
Purpose-built for high volume, drive-thru-centric brands, the solution uses cutting-edge artificial intelligence to streamline order-taking, increase order volume, and elevate the guest experience without adding operational complexity.
“Following the successful launch of our AI Voice Ordering Solution for phone-based reservations and takeout, we’re excited to extend this innovation to the drive-thru lane to support the evolving needs of modern QSR operators,” said Andy Chau, President and CEO of PAX Technology, Inc. “This new enhancement reinforces our commitment to delivering intelligent, scalable, and revenue-driving solutions to restaurants.”
PAX’s AI Voice Drive-Thru Solution is designed to tackle the persistent pain points of high-volume, multi-lane, QSR environments by automating order-taking with unmatched accuracy and consistency. Leveraging advanced natural language processing (NLP), the solution accurately interprets complex, multi-item, and customer customization orders with ease, reducing miscommunications and improving customer satisfaction.
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Key Benefits for QSR Enterprises:
• Reduced Wait Times
By instantly recognizing and processing spoken orders, the AI system significantly reduces order-taking and wait times
• Enhanced Order Accuracy
NLP technology minimizes errors by accurately interpreting customizations and multi-item orders
• Availability 24/7
Ensures consistent, friendly, and efficient interactions at all hours, regardless of staffing levels
• Labor Optimization
Allows staff to focus on high-value tasks such as kitchen operations and customer service
• Minimal Integration
Simple deployment across existing infrastructure, including single and multi-lane drive-thru configurations
PAX’s AI Voice Drive-Thru Solution is designed to seamlessly integrate into enterprise-scale restaurant systems while delivering rapid ROI through efficiency gains and improved guest satisfaction.
See the Innovation Live at the National Restaurant Association Show:
The AI Voice Drive-Thru Solution will make its official debut at the
National Restaurant Association (NRA) Show in Chicago, May 17–20,
where PAX will offer live demonstrations at Booth #6861.
To learn more, please click here or contact [email protected].
About PAX Technology, Inc.
PAX Technology, Inc. is one of the largest electronic payment solution providers in the world, with 70 million terminals located in over 120 countries. As a leading global manufacturer of payment solutions, we are committed to delivering innovative, high-quality, and secure payment solutions to businesses, large and small, worldwide. To learn more visit www.pax.us.