Project Management Specialist Internal

Project Management Specialist Internal

PAX at a Glance

At PAX, you’ll work alongside a collaborative, forward-thinking team in a fast-paced environment where innovation is encouraged and ideas move quickly from concept to reality.

Front Desk Receptionist Job Summary:

We’re looking for a Project Management Specialist to support PAX US internal business systems, including ERP, CRM, payment, RMA, logistics, and other enterprise applications. This role will coordinate small-to-medium system projects, gather business requirements, support UAT and issue resolution, and work with business users, HQ teams, and vendors to complete tasks.

The ideal candidate is organized, accountable, a strong communicator, and able to manage multiple priorities. Exposure to ERP, CRM, or business systems is preferred, and experience in Finance, Sales, Procurement, Supply Chain, Logistics, internships, campus activities, volunteer programs, or project teams is a plus. Mandarin Chinese and a bachelor’s degree or equivalent practical experience is preferred but not required.

This is an onsite role in our Jacksonville, FL office working Monday-Friday, 9:00am to 6:00pm.

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What You’ll Be Doing:

  • • Coordinate internal systems projects and enhancements across ERP, CRM, payment, RMA, logistics, and reporting.
  • • Partner with Finance, Sales, Procurement, Logistics, Operations, and other business teams to understand workflows, clarify needs, and document requirements and acceptance criteria.
  • • Coordinate with internal stakeholders, HQ development teams, and external vendors; track actions, dependencies, risks, and timelines to closure.
  • • Support UAT, test execution, defect tracking, release readiness, and post-go-live follow-up.
  • • Investigate application/user issues, document findings, and escalate with sufficient evidence.
  • • Maintain SOPs, project documentation, status updates, and training materials.
  • • Assist with data validation, basic reporting, and system configuration under guidance.
  • • Learn assigned systems and progressively own routine support and smaller projects.

What You’ll Need:

  • • Strong ownership, accountability, and follow-through.
  • • Strong written/verbal communication and stakeholder coordination.
  • • Organized; able to manage multiple priorities and deadlines in a changing environment.
  • • Strong problem-solving and learning ability.
  • • Early-career candidates are welcome; ERP/CRM/enterprise application of exposure through work, internship, or projects is preferred.
  • • Experience in Finance, Sales, Procurement, Supply Chain, Logistics, or Operations is a plus.
  • • For early-career candidates, leadership/coordination experience through student organizations, campus activities, volunteer programs, internships, or project teams is a plus; event planning or team coordination is especially valued.
  • • Demonstrated interest in a long-term career in ERP, enterprise applications, business systems, or technology consulting.
  • • UAT, requirements gathering, Jira/ticketing, Excel, or basic SQL/API knowledge is a plus.
  • • Bachelor’s degree in a related field or equivalent practical experience preferred.
  • • Mandarin Chinese preferred, not required.

The essential functions of this position require frequent walking and sitting, as well as occasional light lifting of up to 20 pounds.

Who We Are

PAX Technology is redefining the future of payments—and we’re looking for bold thinkers, builders, and innovators to join us.

As a global leader in payment solutions, we power millions of devices across 120+ countries, helping businesses deliver faster, smarter, and more seamless commerce experiences.

We’re not just building hardware—we’re building solutions. With a dynamic ecosystem of partners, cutting-edge technology, and a relentless focus on innovation, we’re transforming what’s possible in payments. If you’re ready to make an impact in a fast-moving, global tech environment, we want to hear from you.

Life at PAX

What can PAX do for you?

We offer comprehensive benefits packages including:

  • • Medical, dental, vision, life, and AD&D insurance
  • • Short & Long-term disability
  • • 401(k) Plan with employer match
  • • Paid vacation and paid holidays
  • • Tuition and professional certification reimbursement
  • • Employee Assistance Program
  • • Internal employee recognition and rewards
  • • Quarterly stipend for team building activities

Ready to make an impact? Apply now and be part of what’s next in payments.

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EEO Statement

PAX is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.