Support

Video tutorials

Walk yourself through common issues with our video tutorial library.

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FAQ

Get answers to our customers’ most commonly asked questions.

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PAXSTORE Knowledge Base

Dive into our knowledge base articles for quick insight and support.

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Developer Portal

Get technical support from our developer support community.

Developer Portal

Documents

View all available documents for our products and solutions.

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End-of-Life Notices

See which products and applications are retiring and find replacements.

VIEW NOTICES

ABOUT PAX SUPPORT

We’re passionate about providing top-notch customer service to our distributors and customers. With phone and email support, our dedicated team is standing by to help ensure your issues are addressed swiftly.

99% Customer Satisfaction from 338 surveys in February

Excellent Customer Service.
Very helpful and nice to talk to. Walked me through every step, answered all my questions. Great customer service.
Excellent Service great help.
Short and sweet, very helpful!
The agent was very helpful and detailed in his explanations and instructions. Thank you!
AS ALWAYS EXCEPTIONAL CUSTOMER SERVICE!!!! THANK YOU.
Excellent service. very professional and patient. easy to talk to. 5 stars!!! Thank you.
Amazing customer service, knowledgeable and helpful!
Fantastic. Couldn’t ask for more.

RMA Support

Check on your warranty status or request a Return Material Authorization (RMA) repair.
Check Warranty
RMA PORTAL

Request an RMA Repair or Check Warranty.
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Why Companies Worldwide Choose PAX

From mom-and-pop shops to enterprise retail brands, customers small and large trust PAX with their payments.
PAX Technology Blog and Website | PAX Global World Map

More Than Just Payments

Get access to exclusive apps in our one-of-a-kind marketplace, PAXSTORE. Power up your devices and terminals and make them work for you.

MARKETPLACE

Maximum Flexibility

Powered by Android, our devices are built for flexibility and innovation. Easily and quickly customize your terminals to fit your unique needs.

SOLUTIONS

Easy Certifications

With PAX’s common kernel, certifying your payment devices across multiple payment terminal platforms is easier than ever before.

PRODUCTS

Looking For More Information?

Discover more about PAX, support documents, and more using our site map.

PAX Site Map

Report a Security Incident

Have a security concern with a POS or application? Report the incident here.

REPORT INCIDENT

Get Support

Contact our support team and browse our Support Documents, FAQs, Knowledge Base, and more!

Help Center

Find a Distibutor

To purchase a PAX product, contact one of our preferred distributors today.

Distributors

PAXSTORE

PAXSTORE is a secure, cloud-based platform that empowers businesses to manage their payment devices and access a vast marketplace of apps. It enables remote updates, real-time monitoring, and seamless integration with third-party services, ensuring merchants stay efficient, secure, and adaptable in an ever-evolving payment landscape.
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Smarter Testing, Faster Releases: How PAX Technology, Inc.’s CyberLab is Revolutionizing Payment App Development

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Stay connected with the future of payment technology by following PAX Technology on social media!
From the latest product innovations and industry insights to success stories and event highlights,
our channels are your go-to source for everything payments.