Our focus is to work with customers as long term business partners providing POS solutions, system integration and support. We provide a full range of services including consulting, installation, technical support, custom development, training and remote terminal management. Your sales consultant can advise you on the appropriate combination of services for your business.
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Our experienced team of industry professionals can provide extensive knowledge of our products as they relate to the the requirements of your business. This includes working with you to identify new payment strategies enabling your business to gain a competitive advantage in the marketplace.
PAX and our partners can provide full support to ensure your terminals are delivered and installed quickly and efficiently, lowering your total cost of ownership.
PAX has 24X7 telephone support enhanced with web-based tools, FAQs and a Customer Portal containing manuals, helpful hints, and sample applications. Our support team uses a case management system to ensure your issues are logged, tracked and resolved.
PAX has a large team of superior software developers available to write custom payment applications that fit your business needs and can be delivered in a timely manner.
PAX provides access to our engineers and consultants via web-based sessions and on-site training. This includes not only product knowledge transfer but also training for our ProTims Terminal Management System for our customers that choose to operate this system internally. PAX also provides advanced instruction on the use of our Software Development Kit, PayPro, which can be used to develop custom applications.
Remote Terminal Management
Using our own ProTims Terminal Management System, PAX offers shared or dedicated hosting options. Our experienced IT staff ensures our clients 24X7 remote access to this application.
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